Overview

You are an entrepreneurial minded, tech-oriented, industry expert, who can help customers deploy PlantStream into their existing company workflow. You are living and working in Japan, willing to join an exciting and nimble remote team.

Responsibilities

  • Work closely with the sales team and help customers understand what PlantStream can do to solve their problems and build strategy for closing business
  • Work closely with the customer success team and help onboarding activities, product evaluation, periodic review of use of PlantStream
  • Share the industry knowledge and best practices of piping engineering with the teams
  • Conduct design work by yourself and lead customer’s “pilot” evaluation projects
  • Understand customers’ workflows and technical requirements and build “trusted advisor” relationships
  • Help customers properly import and export project data in their customized environment with necessary data mapping
  • Help customers establish workflows that leverage PlantStream together with other resources to develop solutions that satisfy technical, fiscal and schedule constraints within the customers business

Minimum Qualifications

  • Plant design experience using PDMS or SP3D in EPC projects
  • Understanding of plant engineering documentation including P&ID, Plot Plan etc.
  • Business level in both English and Japanese (JLPT N2 or equivalent)
  • Passion for technology
  • Strong sense of ownership

Preferred Qualifications

  • Experience in technical account management
  • Experience in software customer success/support